Privacy Policy

Last updated: 9/28/2025

1. Information We Collect

We collect information you provide directly to us when you create an account, use our services, contact us for support, or participate in our surveys or promotional activities.

• Personal information (name, email address, phone number)
• Account credentials and authentication data
• Customer data processed through our platform
• Usage data and analytics information
• Communication preferences and support interactions

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services:

• To operate and maintain your Meza AI account and services
• To process transactions and send related information
• To provide customer support and respond to your requests
• To improve our AI algorithms and platform functionality
• To send you technical notices, updates, and marketing communications
• To detect, prevent, and address technical issues and security threats

3. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

• With your explicit consent
• To service providers who assist us in operating our platform
• When required by law or to protect our rights and users
• In connection with a merger, acquisition, or asset sale

4. Data Security

We implement industry-standard security measures to protect your personal information:

• End-to-end encryption for data transmission
• Regular security audits and penetration testing
• Multi-factor authentication and access controls
• SOC 2 Type II compliance and GDPR adherence
• Regular employee training on data protection practices

5. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Customer data is retained according to your subscription terms and applicable legal requirements.

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access and review your personal data
• Correct inaccurate or incomplete information
• Request deletion of your personal data
• Object to processing of your personal data
• Data portability and export capabilities
• Withdraw consent for marketing communications

7. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers, including standard contractual clauses and adequacy decisions.

8. Children's Privacy

Our services are not intended for children under 16. We do not knowingly collect personal information from children under 16. If we become aware of such collection, we will delete the information immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: