💳 Subscriptions Overview
Track customer subscriptions and billing status.
Overview
The Subscriptions feature tracks customer subscription status, plan details, and billing information. Use subscription data to understand customer lifecycle and identify renewal or expansion opportunities.
Subscription Types
Free
Trial
Paid
POC
Partner
Internal
Subscription Metrics
- Current Plan — Active subscription plan
- Subscription Status — Active, cancelled, past due
- Renewal Date — When subscription renews
- MRR — Monthly recurring revenue
- Contract Length — Monthly, annual, multi-year
Renewal Tracking
Track upcoming renewals and set up alerts:
- View renewals in the next 30/60/90 days
- Set up signals for renewal approaching
- Automate renewal outreach with workflows
💡 Note
Subscription data comes from the Subscriptions Data Model.